- KR Bharat
- 2025-12-23
62% Indians Use GenAI at Work; AI Boosts Productivity and Decision-Making: EY Survey
New Delhi: Around 62 per cent of Indians are using Generative AI (GenAI) at work on a regular basis, with both employers and employees widely acknowledging its positive impact on productivity, decision-making, and quality of work, according to the EY 2025 Work Reimagined Survey released on Monday.
The report found that 90 per cent of employers and 86 per cent of employees believe AI has a positive impact on productivity. Additionally, 75 per cent of employees and 72 per cent of employers said GenAI enhances decision-making, while 82 per cent of employees and 92 per cent of employers felt it improves the overall quality of work.
India emerged as one of the highest AI adopters globally, leading with 53 points on the ‘AI Advantage’ score, a metric designed to quantify AI’s real workplace impact by measuring time saved by employees. The global average score stands at 34 points.
The sixth edition of the survey gathered insights from 15,000 employees and 1,500 employers across 29 global markets. In India, responses were collected from 800 employees and 50 employers, highlighting a strong ecosystem supporting employee engagement and resilience amid rapid AI adoption.
India also topped the charts with a ‘Talent Health’ score of 82, the highest among all regions assessed. This score reflects employee sentiment on culture, rewards, and development, compared to the global average of 65.
Commenting on the findings, Anurag Malik, Partner and National Leader – People Consulting, EY India, said organisations in India are taking a more deliberate approach to balancing productivity, skills, and employee experience as AI becomes integral to how work is done.
The survey also revealed high confidence in ethical and responsible AI, with 94 per cent of employers and 89 per cent of employees expressing trust in AI governance. However, despite 87 per cent of employees and 90 per cent of employers agreeing that upskilling is essential, actual learning hours remain limited.
The report noted that employees who invest more time in AI learning show lower attrition intent and greater productivity gains, underlining the importance of structured and continuous skilling in the AI-driven workplace.
